Shipping policy
Shipping availability may depend on the delivery address and the shipping service available at checkout.
Free Standard Shipping is available on all orders.
Order Cut-Off Time
Orders placed before 5:00 PM Central Time, Monday through Friday, are processed on the same business day.
Orders placed after the daily cut-off time are processed on the next business day.
Orders placed on weekends or applicable holidays will begin processing on the next business day.
Order Processing Time
After payment has been successfully confirmed, orders generally require 1–3 business days for processing before dispatch.
Processing may include reviewing the order, confirming payment, preparing the product, packaging, and dispatching the order.
Processing times may vary in certain situations, including periods of higher order volume or holidays.
Delivery Time
Once an order has been dispatched, delivery generally takes up to 7 business days.
Actual delivery times may vary depending on the delivery address and shipping service.
Estimated Total Delivery Time
The estimated total delivery timeframe is 2–10 business days from the date the order is placed.
This estimate includes:
Order Processing: 1–3 Business Days
Delivery After Dispatch: Up to 7 Business Days
These timeframes are estimates and may vary depending on the delivery destination and other circumstances that may affect shipment transit.
Order Tracking
When tracking information is available, it will be included in the shipping confirmation email after your order has been dispatched.
Shipping Address
Please make sure your shipping address and contact information are complete and accurate when placing your order.
Incorrect or incomplete address information may affect the delivery of your order.
Delivery Delays
Delivery may occasionally be affected by circumstances outside our control, including severe weather, holidays, increased shipping volume, carrier delays, or transportation disruptions.
If your shipment is delayed beyond the estimated timeframe, please contact our customer support team for assistance.
Lost or Damaged Shipments
If your order appears to be lost in transit or arrives damaged, please contact us at support@yaegur.us and provide your order number and relevant details so that we can review the issue.
Business Days
For order processing purposes, business days are generally Monday through Friday, excluding applicable holidays.
Returns and Refunds
For information about returns and refunds, please refer to our Refund and Return Policy.
Contact Information
Trading Name: Yaegur
Legal Entity: Yaegur LLC
Registration Number: 20268145770
Business Address:
1500 N GRANT ST STE 4856
DENVER, CO 80203
United States
Email: support@yaegur.us
Business Hours:
Monday - Friday: 9:00 AM - 5:00 PM Central Time